Work for Ace...
Do you have the right tools to join the team here at Ace Auto?
If there are no vacancies showing to suit either your location or skill set but you have a genuine interest in working for our company, then you are welcome to contact us to discuss possible future employment opportunities. HR@newlands.net.nz
Workshop Reception Role
Love the automotive industry? Skilled in customer service?
Join Ace Automotive, a fast-paced and friendly workshop environment where no two days are the same. We’re looking for a full-time Automotive Workshop Reception to be the key link between our customers, service team, and technicians.
What you’ll be doing:
- Welcoming customers at the front desk and handling enquiries with professionalism and care.
- Working closely with the Service Manager to schedule and allocate workshop jobs.
- Managing reception and phone calls, relaying accurate information to customers and team members.
- Entering job data, preparing invoices, and completing other sales administration tasks.
- Procuring stock and parts to ensure smooth job completion.
- Coordinating inwards goods and workshop logistics.
- Supporting the team with a variety of workshop and customer-focused duties
We’re looking for someone who:
- Has experience in the automotive industry (preferred but not essential).
- Thrives in a fast-paced, hands-on environment.
- Is confident, well-presented, and enjoys helping customers.
- Has strong communication skills and a great phone manner.
- Is accurate, detail-oriented, and efficient under pressure.
- Can multitask and switch between admin and customer service roles with ease.
- Is comfortable using Microsoft Outlook, Word, and Excel.
- Familiarity with Orion/Sam System is a plus, though full training will be provided.
- Holds NZ residency or a permanent work visa
Why join Ace Automotive?
Work with trusted industry brands like ARB, GME, Century, and Hella.
Be part of a team that values quality, customer service, and collaboration.
Hours: Monday to Friday, 8:00 AM – 5:00 PM
Words from our clients
Easy access & undercover secured parking for overnight vehicles
Locally owned and operated
On farm servicing and repairs
Customer lounge and courtesy vehicles
Local pick up and drop off service
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